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1.How would you describe the writer's style? (a)persuasive (b)critical (c)personal (d)argumentative a b c d
2. In paragraph 3 ' in order to' is used: (a)to describe an effect (b)to describe a cause (c)to describe a purpose (d)to describe an effort a b c d
3. In paragraph 5 the main point is to: (a)provide an example of the suggestive approach (b)assess the suggestive approach (c)compare the suggestive and the narrative approaches (d)describe the advantages of the suggestive approach a b c d
4. In paragraph8 'key criterion' is closest in meaning to: (a)an important evaluation (b)a crucial analysis (c)an important point (d)insignificant a b c d
5. According to the passage which of the approaches is the most complicated? (a)the narrative approach (b)the consultative approach (c)the suggestive approach (d)no significant difference a b c d
6. According to the writer: (a)too many organisations are content with a consultative approach (b)too many organisations adapt their sales presentations unnecessarily (c)too many organisations are content with individual approaches to individual companies (d)too many organisations are content with a narrative approach a b c d
7. In paragraph 8 'this' refers to: (a)salespeople use tailored presentations (b)salespeople use expensive methods (c)salespeople use a consultative approach (d)salespeople use standardised methods a b c d
8. The writer is probably: (a)an academic (b)a journalist (c)a businessman (d)a professional writer a b c d
9. In paragraph 1 "selling process " is in inverted commas because: (a)the writer is using direct speech (b)the writer is suggesting that it is more than a simple selling process (c)the writer is suggesting that it is not really a selling process (d)the writer is quoting from another source a b c d
10. In paragraph 2 'depends on' is closest in meaning to: (a)results in (b)starts with (c)requires (d)allows a b c d
11.In paragraph 2 'basically' is closest in meaning to: (a)simply (b)essentially (c)principally (d)largely a b c d
12. In paragraph 2 'tailored to' is closest in meaning to: (a)adopted for (b)appropriate to (c)presented to (d)adapted to a b c d
13. In paragraph 5 'thorough' is closest in meaning to: (a)reliable and accurate (b)complete and carefree (c)thoughtful (d)fruitful a b c d
14. In paragraph 8 'they' refers to: (a)salespeople (b)customers (c)industries (d)organisations a b c d
15.In paragraph 2 'well suited' could be replaced by which of the following? (a)appropriate (b)well designed (c)well adjusted (d)modified a b c d
16.In paragraph 3 'quite' could NOT be replaced by which of the following? (a)entirely (b)completely (c)fairly (d)very a b c d